Terms of Service

Using Biceps Heart

Biceps Heart lets you upload a photo and create a Bicep Heart video. Sign in to use account features and generate videos. You are responsible for keeping your sign-in access secure and for activity you authorize through your account.

Only upload photos and other material you have permission to use. Obtain the consent of people depicted where required. Do not use the service to impersonate, harass or deceive others, or to create unlawful content.

Video generation uses Wan 3.0 (Tongyi Wanxiang).

Acceptable use and reports

Do not upload, request or share content involving:

• Pornography, sexually explicit material or sexual exploitation.
• Graphic violence, gore or credible threats of harm.
• Hate speech or targeted harassment.
• Child sexual abuse material or other sexualized or unsafe depictions of children.
• Deceptive impersonation, non-consensual deepfakes or misleading use of another person's likeness.
• Infringement of copyright, trademarks, privacy or other rights.

Do not bypass safety controls or try to access another user's account or private files. Reports of unsafe content, impersonation or rights violations can be sent to support@bicepsheart.com. Include the relevant video or account reference and information you are entitled to share; do not send illegal imagery.

We review reports and may request further information. Depending on the circumstances, we may refuse a request or remove hosted material that violates these terms. Serious or repeated abuse may result in termination of access. Contact the same address to appeal a decision. Reporting a problem does not itself authorize a purchase refund; refunds follow the rules below.

Credits and purchases

Credit packages are one-time purchases. The price, currency and number of credits are shown before checkout. A 720P video uses one credit and a 1080P video uses two credits; the selected cost is shown before generation.

Listed prices exclude applicable taxes. Any taxes and the total payable are shown before payment.

There is no subscription or automatic renewal. Purchased credits have no expiry date and can only be used in Biceps Heart; they cannot be transferred or exchanged for cash, except through an approved refund or where required by law.

Refunds

You may request a full refund within seven days of purchasing a credit pack if none of the credits from that pack have been used. Once any credits from a pack have been used, we do not offer a partial refund for the remaining credits. Applicable consumer rights remain unaffected.

Email support@bicepsheart.com with your order reference and the reason for your request. Never send full card details. We aim to respond within three business days and review purchase and usage records; duplicate or incorrect charges are reviewed separately. Approved refunds return to the original payment method, and the associated credits are removed. Payment processing time depends on the payment service and financial institution.

If a generation is confirmed to have failed, any credits charged for that attempt are returned to your account. While a request is still being checked, use its status screen rather than submit it again. Contact support@bicepsheart.com for purchase, billing or credit questions. Applicable consumer rights are not excluded by these terms.

Generated results

AI results can vary, including the pose, face, hands and motion. Examples illustrate the feature and do not guarantee an identical result. Keep any permissions needed to use the people, images or audio in a video you share.

Download results you want to keep. Uploaded photos and generated files in our storage are scheduled for deletion after seven days, as described in the Privacy Policy.

Availability and responsibility

The service and AI-generated results are provided as available and as is, to the extent permitted by law. We do not guarantee uninterrupted availability, an exact completion time, an identical result to an example or fitness for a particular purpose. Review a video before using or sharing it.

To the extent permitted by law, we are not responsible for indirect or consequential loss arising from use of the service. Nothing in these terms limits liability or remedies that cannot lawfully be excluded, including applicable consumer rights. You remain responsible for the material you submit and the uses you make of a result.

Site materials

You retain any rights you hold in your uploaded material. Biceps Heart branding and site materials, and third-party creator content shown on the site, remain subject to their respective rights. Do not copy protected material without permission.

Support and changes

We may update the service and these terms. The current version and date appear on this page. For help, contact support@bicepsheart.com.